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Terms and Conditions

THE TERMS AND CONDITIONS OF Wholesale Candles Direct

1  Acceptance The Use Of Wholesale Candles Direct Terms and Conditions

Your access to and use of Wholesale Candles Direct is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2  Return/Refund Policy

We maintain a generous return policy and we will gladly receive any returned product if you are not satisfied. The following return policies are strictly enforced:

1) Products must be unused and in original packaging.

2) You must obtain authorization for a return prior to returning any product.  A refund will not be given on items returned without authorization.  An item being returned with authorization must be received within 30 days of the purchase date.  Please see instructions below for the procedure of obtaining authorization.

3) Shipping/Handling charges are not refunded, and return shipping is not reimbursed.

4) Products must be packed safely for return.

5) There is a 15% restocking fee on wholesalecandlesdirect.com orders.  Any candle returned not in the original condition will not receive a refund.  The 15% restocking fee will be deducted from the price of the candle, and the balance will be refunded to the account used for original payment.

6) If a package is refused and comes back to us with insufficient postage paid, items will not be refunded. If we do pay the insufficient postage amount to receive the return, that amount will be deducted from your refund total.


What If I Receive The Wrong Item Or A Damaged Item?

If you receive an incorrect item or a damaged item, please log in to your account by going to www.wholesalecandlesdirect.com and clicking on the "My Account" link at the top of the page.  Once you have logged into your account, click on "Add Request" and enter your return request information.

We will process your request immediately, and will send out a replacement at no charge. When you receive your replacement shipment, you may find a pre-stamped, pre-addressed envelope, ARS (Authorized Return Sticker), or CT (Call Tag). If you receive this in your replacement package, follow the instructions provided to return the damaged merchandise to us.


The contents of Wholesale Candles Direct website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
All material contained on Wholesale Candles Direct is provided without any or warranty of any kind. You use the material on Wholesale Candles Direct at your own discretion


Wholesale Candles Direct reserves the right to:
4.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Wholesale Candles Direct shall not be liable to you for any such change or removal and.
4.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

5  Links to Third Party Websites

Wholesale Candles Direct Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.


6.1  All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Wholesale Candles Direct or otherwise used by Wholesale Candles Direct as permitted by law.
6.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.


7.1  Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
7.2  Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
   (a)  you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
   (b)  you do not misrepresent your relationship with this website; and
   (c) ; the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
7.3  By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.


8.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
8.2  To the extent permitted by law, Wholesale Candles Direct will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
8.3  Wholesale Candles Direct makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
8.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Wholesale Candles Direct for death or personal injury as a result of the negligence of Wholesale Candles Direct or that of its employees or agents.


You agree to indemnify and hold Wholesale Candles Direct and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Wholesale Candles Direct arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.


If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.


If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.


These Terms and Conditions shall be governed by and construed in accordance with the law of USA and you hereby submit to the exclusive jurisdiction of the USA courts.


Our Office Address:

2152 Ralph Ave #103

(888) 458-3631


For any further information please email Wholesale Candles Direct Team

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